Silk Luxury Hotel & Spa

Location14 Hung Vuong Str., Hoi An, Vietnam


  •  Phone: +84-235 3963 399  •  Hotline: +84-235 3963 399  •  Email: info@silkluxuryhotels.com

Term & Conditions

General:

* Cancellation Policy:
– 7 days before date of arrival, NO fee will be charged.
– Cancelled or modified later, or In case of no-show, the total price will be charged.

* Child Policy & Extra Bed Charge:
– 7 days before date of arrival, NO fee will be charged.
– Cancelled or modified later, or In case of no-show, the total price will be charged.

* Child Policy & Extra Bed Charge:
– Baby cot is free of charge for infants (book in advance)
– Free of charge for maximum 1 child under 12 years old sharing the same room with parents without extra bed, breakfast included.
– The second child sharing the same room with parents will be required to book extra bed VND500.000 (breakfast included).

* Compulsory Dinner:
Surcharge must be paid at the hotel:
– 24 Dec 2018: Xmas Gala Dinner
+ Adult: VND800.000 /adult
+ Child: VND 400.000 /child (From 6-12 years old)
– 31 Dec 2018: New Year Eve Gala Dinner
+ Adult: VND800.000 /adult
+ Child: VND 400.000 /child (From 6-12 years old)

* Other conditions:
– Rates are quoted in Vietnam Dong (VND).
– Rates quoted subject to 5% service charge and 10% VAT.
– Credit card Number is required to guarantee the booking ONLY.
– Each promotion cannot combine with others.
– Check-in time is from 14:00 and check-out till 12:00.
– Payment based on exchange rates set by hotel.
– All rates are subject to change without prior notice.
– To cancel reservation, click www.silkluxuryhotels.com
– For more information: resa@silkluxuryhotels.com
or phone No: 0235.3963.399

Non-Refund:

* Cancellation Policy:
– No amendment, no cancellation allowed.
– In case of no-show or cancel, the total price will be charged.

* Child Policy & Extra Bed Charge:
– Baby cot is free of charge for infants (book in advance )
– Free of charge for maximum 1 child under 12 years old sharing the same room with parents without extra bed, breakfast included.
– The second child sharing the same room with parents will be required to book extra bed VND400.000 (breakfast included).